To strengthen our team, we are looking for a

Software Support Engineer (m/f/d)

as soon as possible.

For our national and international customers we design and operate modern IT infrastructures and platform solutions. We accompany the entire system lifecycle – from architecture and implementation through operation to continuous further development.

Position

• Location: Darmstadt (on‑site at the customer and remote)
  Contract type: 12 – 24 months (with the possibility of subsequent permanent employment at the Lüneburg site)

Your Responsibilities

• Customer interaction: Primary contact for the customer’s engineering and operations teams, interfacing with the back‑office
• Coordination & analysis: Liaise with on‑site customer teams, perform root‑cause analyses for technical challenges
• Integration & optimisation: Support integration and validation (I&V) of the software, assist with architectural decisions and change requests
• Operations support: Prepare software releases, assist with rollout into operation, and create technical documentation
• Development & support: Intensive onboarding and coaching by the back‑office team and on‑site colleagues in Darmstadt

Your Profile

• Completed degree in Computer Science or a comparable qualification
• Knowledge of software support and experience with Linux‑server systems
• Good programming skills in a language such as Java or Python (desirable)
• Experience with complex software systems in the space or scientific environment is a plus (not mandatory)
• Independent work, strong communication and service orientation, team player
• Willingness to take on the role and continuously learn
• Very good German and English skills (international collaboration)

What We Offer

• Individual training and development opportunities
• Exciting and meaningful project environment working with environmental satellite data
• International project setting
• Support for EUMETSAT & ESOC clubs (sports, music, etc.) on site and access to the international community
• A work environment that emphasises reliability, fairness and responsibility – core values of our corporate culture