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PAS-X SERVICES


 Overview
Maintenance and Hotline
Werum offers comprehensive service packages (1st and 2nd level support) to assist customers during the productive use of PAS-X systems.

Our scope of services for maintenance and hotline includes:
  • Availability of customer's system environment at Werum's
  • Remote diagnostics
  • Standardized procedures for error notification and processing
  • Reaction times adapted to customer's operating conditions (for 2nd level support)
  • Support for the user (e.g., support during ongoing operation, consulting)
  • 24/7 availability of our hotline staffed with experienced PAS-X experts


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